Bidwell Brook School uses a communication system called School Gateway. This means we can share information with parents more quickly via email, text, online and smartphone app. It will also save parents - and the school - time and money.

As part of the service, you will be able to view your child’s attendance; school details; your contact details and student details. You can also make payments via Instant Bank Transfer, debit or credit card, as well as view lunch balances and give online consent for activities such as school trips.

By signing up to ‘School Gateway’, you will be able to receive information from school quickly in the form of emails to your inbox and short text messages directly to your mobile phone.  All messages sent to parents through the app are free, so will help the school to save money which can be prioritised to other needs.

What information can I see in School Gateway?

• Attendance
• Payment for clubs / meals / resources
• Newsletters
• Information on school events/trips
• Instant alerts for school closures (e.g. snow days etc.)

How do I get started?

Please download the free app to your phone.

The set-up process is simple and will take no more than a couple of minutes:

• Search for “School Gateway” in the Apple App Store/Google Play or on your phone use these links to go to App Store (for Apple devices) or Google Play (Android)
• Install the app and when you are asked, say yes to “Allow Push Notifications”
• When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school. It is important to use the same mobile phone number and email account already on record with the school. If you change your contact details please let us know as soon as possible as you will stop receiving notifications from us.  The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you
• As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal. Please don’t use the logout option – doing this will prevent messages from reaching you! To avoid this scenario, just exit the app using your ‘home’ or similar button.

Technical Requirements

The free, smartphone app for parents is available for download.  It is called ‘School Gateway’ for Apple (iOS 9 or later, iPad, iPod Touch) and Android (2.3 / Gingerbread or later) devices.

Why can't I register or login?

It is important to use the same mobile phone number and email account already on record with the school. If you have recently changed your email address or mobile telephone number, please let us know by emailing admin@bidwellbrook.devon.sch.uk so we can update our records.

I do not have access to a Smart Phone

If you don’t have access to a smart phone, you can still access School Gateway on a laptop or tablet by clicking here.

We hope you enjoy using School Gateway and thank you for your support!