Family Support & Early Help

Here at Bidwell Brook School, we have a team dedicated to supporting our families. This support ranges from arranging your children’s annual review, facilitating communication between parent and staff, providing information between outside agencies like Devon’s Family Information Service and supporting families through loss and bereavement. Below are some useful contact numbers for families to access:

Castle Circus Torbay Orthotics Clinic:   01803 217761

Plymouth CDC:   01752 439400
For students living in Plymouth or with a TQ7 or TQ8 postcode please contact Plymouth CDC.

Plymouth Orthotics Department:   01752 434229
If a child needs to be referred to Plymouth Orthotics, a GP needs to make this referral.

Referrals to the Physio team:   For children living in the Torbay area please complete a referral form.  Contact the BB Physio Team on 01803 864120.

Exeter Mobility Centre:    01392 547400

Plymouth Mobility Centre:  01752 546222

Invacare repairs and maintenance service:    0800 069 6216

Devon Single point of access team (SPA):   0330 024 5321
This is for referrals to OT, Learning Disability Nurses, CAMHS, ROVIC and SIGNPOST plus.



Hi, my name is Emma Scanlon.   I am the Pupil & Family Support Services Lead at Bidwell Brook.  The main part of my role is managing and facilitating the annual reviews (PCR’s) and making sure everything is recorded and documented.  I look forward to being of help in any way I can.




Hi, I'm Liza Moore.  I am the Administrator for Support Services.  My role is to support Emma, help organise and book the pupil annual reviews, and ensure the Hub is updated.  I also follow up actions from a review.




Hello, I'm Danielle Prowse and have been working at Bidwell Brook for nearly 5 years. Bidwell Brook has a wonderful supportive atmosphere up every corridor and I feel privileged to be a small part of it. I have been working in education all of my adult life and qualified as a teacher over 10 years ago. Since then, I have had various roles, most recently Early Help Officer at Bidwell Brook. I love working with families and students supporting them to achieve. My job is varied and can range from passing over a relevant telephone number for an organisation, to running Team Around the Family (TAF) meetings when professional support is needed, as well as everything in between. I have two young boys aged 3 and 5 so work part time; Monday, Tuesday and Wednesday. Please give me a call if you are feeling stuck, need signposting or want to talk something through. I won't always know the answer but I will endeavour to work with you to support you the best I can.