Hello, my name is Claire Warland. I am a Registered Sick Children’s Nurse employed by Virgin Care to provide nursing care to children with complex health needs in school.
The main purpose of my job is to enable pupils to attend school and get the most out of their education by keeping them safe at school and maintain or promote their health needs.
I aim to provide specialist nursing support, advice and interventions working alongside school staff and many other professionals in the integrated children’s service. I liaise with community staff in Torbay and Plymouth and Exeter.
To this end I will discuss your child’s medical needs and work in partnership with you/the school and other professional to provide a comprehensive plan of care for school staff.
With the help of my nursing assistant Amanda Pyne (school employee) I will, teach the school staff about any medications required, daily nursing care and advice on any emergency medications that may be required.
I provide training for school staff on areas such as:
- Medication administration
- Epilepsy / emergency medication
- Asthma/ inhaler administration
- Gastrostomy feeding
- Education on specific medical conditions and any other area of medical need.
I work with other outside agencies to ensure that your child will receive the best care possible.
I will contact specialist Nurses if required for support in the care of your child with your permission.
I will ask for your consent before discussing your child’s needs.
I am a member of the Virgin Care Special School Nurses group and as such we have on-going education and sharing of experience and networking for the benefit of our pupils.
Several health clinics are held in school on a regular basis. These are hosted by myself but are organised by the relevant Professionals/Hospital departments.
- Torbay Paediatrician - Dr Dibble
- Torbay Dietician - Kirstie Ludford
- Torbay Orthoptist - Jane Wood
- North Devon Continence Service - Hayley Short
I work closely with these staff and aim to improve the communication between families and professionals for the benefit of the pupils.
Plymouth Paediatricians do not provide a service to school. We also unfortunately do not have a Dental service. I can refer your child to either Torbay or Plymouth Special needs dental service if requested.
Useful Telephone Contacts
Torbay Hospital switch board:01803 614 567
Dr Dibble’s secretary: 01803 655 826
Torbay Dietician: 01803 654 380
Torbay Audiology: 01803 655 125
Torbay Orthoptist: 01803 655 337
Continence service: 01392 208 044
Derriford Hospital: 0845 155 8155
Plymouth Child Development clinic: 01752 439428
If you would like to refer your child for input from the Occupational service, learning disability service you can self-refer by phoning the Single point of access (SPA) on: 0330 024 5321
This request will be screened by the SPA and a decision made on the allocation of a health professional.
School staff have the responsibility for day to day first aid in school just like in main stream schools.
I am employed to work 4 days a week, usually Monday to Thursday. I can be contacted by phone on the school number: 01803 864120
I am not in school every day as I have to attend meetings out of school. I also have to write statutory health reports on certain children which may take me out of school.
I attend Child protection meetings, regular training/education, and monthly Nursing meetings in Exeter.
You can contact me via email: email@example.com
My manager is Lisa Pullen who is based at Capital Court in Exeter: Tel. 01392 383000
Please feel free to contact me to discuss any aspect of your child’s medical condition.
If you would like to comment on the School Nursing service please use the Friends and Family test.
This can be accessed on the internet by visiting: www.virgincare.co.uk/feedback
Enter code C8039 which is for the Special Schools in Devon. You will be asked to answer 6 short questions.
If you have a complaint, please contact myself in the first instance, or feel free to contact my manager Lisa Pullen.
The Virgin Care complaints department can also be contacted on: 03003 039509
Or by emailing firstname.lastname@example.org
Thank you so much for your support to help me and the school staff care for your child in school.
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